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Description: •Insures Contact Center meet productivity standards. •Insures client service levels are met or exceeded •Insures all teams monitor service calls to observe employee’s demeanor, technical accuracy, and conformity to company policies. • Recomm 2023-06-06 22:49:11 – Posted by: chaosads.ph |
Makati
Metro Manila |
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Shift Management Function: •Accountable for the shift operations. •Ensures execution of contingency and disaster recovery plans. •Ensures Contact Center meets productivity standards and client service levels are met or exceeded. •Reviews and analyzes pro 2023-06-06 22:49:11 – Posted by: chaosads.ph |
Makati
Metro Manila |